There are plenty of reasons an Android application can start misbehaving, but there are only a couple of ways we can attempt to set it straight: by clearing its cache and wiping its data.
If you try both of these things and find that it’s still not working as it should be, there’s a pretty good chance the issue has been caused by a bug bundled in a recent update for the application.
Should this be the case, your only option is to wait for the developer to identify the bug and issue a patch in a separate upgrade, but before we jump to that conclusion, let’s try to fix it ourselves.
What does clearing the app cache do?
As you use an application, it’s constantly storing data that it may need to use at a later date, like images and previews of web pages. These files are stored in a cache.
Cache — A collection of items of the same type stored in a hidden or inaccessible place.
Clearing the cache removes this data, which is often an effective way of tricking an application into forgetting about a bug it has developed. It’s also useful for regaining some storage space.
How do I clear the app cache?
- Open up Settings.
- Select Apps.
- Choose the application that’s playing up.
- Press Storage.
- Hit Clear Cache.
What does wiping the app data do?
When you wipe app data, you’re essentially taking the application back to factory settings. You’ll lose all of your files, passwords and preferences (if they aren’t all stored in the cloud).
How do I wipe the app data?
- Head into Settings.
- Press Apps.
- Select the application that isn’t working as intended.
- Choose Storage.
- Tap Clear Data.